Plan your visit
A few days before the event information about timing and security is published on the event page: please click the Timing button under Calendar.
Find general information about the different ways to book tickets and how to book for large groups or for people with disabilities and/or wheelchair users. Read what to do when you lost or did not receive your tickets.
Read more about how to get to Capitole Gent by public transport, by bike or on foot or by car.
Visitors with a disability
All venues of the Sportpaleis Group are equipped for the reception of disabled visitors. We strive to welcome you as best we can and to let you enjoy a concert or show in the best conditions.
Please request your seats by telephone at 03/400.00.34 (from abroad +32.3.400.00.34) or by sending an mail to firstname.lastname@example.org and clearly mention that you are a visitor with a disability.
Where to find your seats?
Bags larger than 21 cm x 30 cm x 20 cm (or 8.27 × 11.81 × 3.94 inch; A4 size) are not allowed in the venue. What are the safety measures? And what should you do if you still haven’t received your tickets just before the event?
Large bags are not allowed
For security reasons, Sportpaleis Group is tightening up its (hand)bag policy! In each of our venues bags larger than 21 cm x 30 cm x 10 cm (or 8.27 × 11.81 × 3.94 inch; A4 size) are FORBIDDEN.
Cloakroom / Lockers
Where do I find the cloakroom and how much do I pay? Are there any lockers?
Food and beverages
Delicious food? Tasty beverages? Capitole Gent and its surroundings have something in store for everyone.
Is there an ATM? Can I pay with my bank card?
A romantic date night for two? Doing business in a relaxed environment during an event in Capitole Gent? Discover our VIP Experiences.
Enjoy with your group
Make memories that will last a lifetime with your association or group. Capitole Gent offers special group deals or benefits for many events.
Companies are welcome to stage their large-scale B2B events in Capitole Gent. Our theatre is an outstanding location for large gatherings of up to 1,700 people, but it can also accommodate smaller meetings.
Combine your visit to Capitole Gent with a visit to Ghent. Explore the city and book an overnight stay in a hotel.
Stay up to date
Subscribe to one or more of our newsletters and stay up to date on everything that happens on and off the stage!
Frequently asked questions
You lose your tickets, you forget your coat,… What should you do now? You will find answers to these and many other questions in our FAQ section.
Opening hours and contact
During the week and on Saturday you can buy tickets for upcoming events at the box office of Capitole Gent. Please note that there is a holiday closure in July/August.
For events which are not sold out, tickets are available at the box office just before the start of the event.
Please consult the event details page for the exact start and end time.
Our administrative services can be reached by phone on working days from 9 a.m. till 6 p.m. Or send us an e-mail via email@example.com.