Plan your visit
Your visit to Capitole Gent will be unforgettable if you prepare it well. Click on the links below for more information.
Tickets for your favourite artist or show?
How to book for large groups?
How to order for people with disabilities and/or wheelchair users?
Order your tickets at the right place and in all safety.
What to do if you lost or didn’t get your tickets?
Visitors with a disability
We strive to welcome disabled visitors as best we can and to let you enjoy a concert or show in the best conditions.
Please request your places by telephone at 03/400.00.34 (from abroad +32.3.400.00.34) or by sending an mail to email@example.com, clearly mentioning that you are a visitor with a disability.
Access / Visit with toddlers
When do the doors open?
What are the safety measures?
What special arrangements apply to toddlers at children’s shows?
What should you do if you still haven’t received your tickets just before the event?
Large bags are not allowed
Bags larger than 21 cm x 30 cm x 10 cm (or 8.27 × 11.81 × 3.94 inch; A4 size) are FORBIDDEN.
Where do you find the cloakroom and how much do you pay?
Food and beverages
Enjoy some delicious food and tasty beverages in Capitole Gent or in the establishments in the vicinity.
Pay at every point of sale with your bank card, smartphone.or your Sportpaleis Group Cashless Card.
A romantic date night for two?
Doing business in a relaxed environment during an event?
Rewarding your employees with an unforgettable evening?
Discover our VIP Experiences.
Enjoy with your group
Make memories that will last a lifetime with your association or group.
Sportpaleis Group offers special group deals or benefits for many events.
Companies are welcome to stage their large-scale B2B events in Capitole Gent. Our theatre is an outstanding location for large gatherings of up to 1,700 people, but it can also accommodate smaller meetings.
Combine your visit to Capitole Gent with an exploration of the city.
Stay up to date
Subscribe to one or more of our newsletters to get updates regarding our events.
Frequently asked questions
You lose your tickets, you forget your coat,… What should you do now? You will find answers to these and many other questions in our FAQ section.
Opening hours and contact
From Wednesday to Friday from 12 at noon to 6 p.m. and on Saturday from 12 at noon to 4 p.m. you can buy tickets for upcoming events at the box office of Capitole Gent. Please note that there is a holiday closure in July/August.
For events which are not sold out, tickets are available at the box office just before the start of the event.
Please consult the event details page for the exact start and end time.
Our administrative services can be reached by phone on working days from 9 a.m. to 6 p.m. Or send us an e-mail.